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Have questions about our smart kitchen gadgets, order tracking, or warranty claims? Our support team is here to help you anytime.
Our Headquarters
1209 Mountain Road PL NE, Ste R,
Albuquerque, NM 87110
Send Us a Direct Message
Whether you have a query about an order, warranty claim, or product details, drop us a line. Our team responds within 2 hours.
Frequently Asked Questions
Everything you need to know about our kitchen gadgets, warranty coverage, shipping, and food safety standards.
Yes, 100%. All BSK GRP culinary components, water reservoirs, and blending containers are crafted using 304 food-grade stainless steel, high-tempered borosilicate glass, and 100% BPA-free, non-toxic materials compliant with international food safety standards.
Every product comes with a standard 2-Year Full Hardware & Electrical Warranty. If your device experiences any manufacturing defect or performance failure, our support team will replace it free of charge.
We process orders within 24 hours. We offer Free Express Worldwide Shipping on all orders over $50, with standard delivery taking 3 to 5 business days depending on your location.
We stand by our products with a 30-Day Money-Back Guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund—no hassle required.
All removable accessories—including stainless steel blades, silicone seals, and non-electronic components—are top-rack dishwasher safe. Main motor bases and electronic display units should be wiped clean with a microfiber damp cloth.